FAQ
Can I try product before buying?
We apologize, we don't offer product demos! Each theme has interactive live screenshots for you to explore before purchasing. There's also a video preview. We also offer a 14-day money-back guarantee, so you can buy risk-free.
What's included in the Full Access license?
Full Access gives you every current product (all product), plus all future releases - for life. Unlimited site licenses, lifetime updates, and priority support are included. It's the best value if you plan to build more than one site.
Can I use one license on multiple websites?
Its unlimited site licenses, you can use it as much as you like.
Do I need self-hosted?
Yes. All Script products require self-hosted, except for product blogger templates.
What kind of support do you offer?
All purchases include support with responses in under 24 hours on business days. You'll also have access to our documentation, video tutorials, and our social media where other users and our team help each other.
What payment methods do you accept?
We accept Wise payment, Gumroad payment, Visa, Mastercard, American Express, Discover, PayPal, Bitcoin/usdt, and bank transfer. All payments are processed securely via SSL encryption. We never store your card details.
How do I pay using other sources?
Yes, we can provide you with different payment methods that are suitable for you. Please contact us. We will help you.
Do you offer refunds?
Yes. We have a 14-day money-back guarantee on all products. If products not work for any reason, just contact us within 14 days of purchase and we'll process your refund - if there no solutions.
Why is the product not received after payment?
When you complete the payment, the product will be immediately sent to your email, and you will also receive a download button. You can access your dashboard (for buy on gumroad) at any time to download the product file.
Why were my debit cards rejected on your website?
Our payment Gateway (for buy on gumroad) already supports various types of standard debit/credit cards. It's unfortunate. If your card is not working, please ask your friends or relatives for help using their card.
How do I get the new update for my template?
We will notify our premium buyers by email regarding any updates. You can also manually get your update through the Gumroad dashboard
Is a subscription required? Will I be charged automatically?
No renewal nor automatic charges. You pay once and keep the product forever.
Why free version product automatically redirected to another website?
The website automatically redirects to our official store when someone removes the footer credit in free-version product. So please do not edit or remove the footer credit of our website.
What are the server requirements?
PHP 7.4 or higher (8.0+ recommended), WordPress 5.9+, MySQL 5.7+, and at least 256 MB of PHP memory (512 MB for the mass embedder). Most modern hosts meet these requirements. Contact your host if you're unsure.